PRIVACY
NOTICE
Last updated July 22,
2020
Thank you for choosing to
be part of our community at Kaluah Tours Operator, Inc., doing business
as Kaluah (“Kaluah”, “we”, “us”, or “our”).
We are committed to protecting your personal information and your right to
privacy. If you have any questions or concerns about this privacy notice, or
our practices with regards to your personal information, please contact us
at fit@kaluahtours.com.
When you visit our
website http://www.kaluahtours.com (the "Website"), and
more generally, use any of our services (the "Services", which
include the Website), we appreciate that you are trusting us with your
personal information. We take your privacy very seriously. In this privacy
notice, we seek to explain to you in the clearest way possible what information
we collect, how we use it and what rights you have in relation to it. We hope
you take some time to read through it carefully, as it is important. If there
are any terms in this privacy notice that you do not agree with, please
discontinue use of our Services immediately.
This privacy notice applies
to all information collected through our Services (which, as described above,
includes our Website), as well as any related services, sales, marketing
or events.
Please read this privacy
notice carefully as it will help you understand what we do with the
information that we collect.
1. WHAT INFORMATION DO WE
COLLECT?
Personal information you disclose to us
In Short: We collect information that
you provide to us.
We collect personal
information that you voluntarily provide to us when you register on
the Website, express an interest in obtaining information about us or
our products and Services, when you participate in activities on
the Website or otherwise when you contact us.
The personal information
that we collect depends on the context of your interactions with us and
the Website, the choices you make and the products and features you use.
The personal information we collect may include the following:
Personal Information
Provided by You. We
collect names; phone numbers; email addresses; mailing
addresses; usernames; passwords; contact preferences; and
other similar information.
All
personal information that you provide to us must be true, complete and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit
our Website.
We
automatically collect certain information when you visit, use or navigate
the Website. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about who and when you use our Website and other technical
information. This information is primarily needed to maintain the security and
operation of our Website, and for our internal analytics and reporting
purposes.
Like
many businesses, we also collect information through cookies and similar
technologies.
The
information we collect includes:
- Log and Usage Data. Log
and usage data is service-related, diagnostic usage and performance
information our servers automatically collect when you access or use
our Website and which we record in log files. Depending on how
you interact with us, this log data may include your IP address, device
information, browser type and settings and information about your activity
in the Website (such as the date/time stamps associated with
your usage, pages and files viewed, searches and other actions you take
such as which features you use), device event information (such as system
activity, error reports (sometimes called 'crash dumps') and hardware
settings).
2. HOW DO WE USE YOUR
INFORMATION?
In Short: We process your information
for purposes based on legitimate business interests, the fulfillment of our
contract with you, compliance with our legal obligations, and/or your consent.
We use personal information
collected via our Website for a variety of business purposes
described below. We process your personal information for these purposes in
reliance on our legitimate business interests, in order to enter into or
perform a contract with you, with your consent, and/or for compliance with our
legal obligations. We indicate the specific processing grounds we rely on next
to each purpose listed below.
We use the information we
collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a
third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to
facilitate account creation and logon process for the performance of the
contract.
- To post testimonials. We
post testimonials on our Website that may contain personal
information. Prior to posting a testimonial, we will obtain your consent
to use your name and the consent of the testimonial. If you wish to
update, or delete your testimonial, please contact us at it@kaluahtours.com and
be sure to include your name, testimonial location, and contact
information.
- Request feedback. We
may use your information to request feedback and to contact you about your
use of our Website.
- To enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user's consent.
- To manage user accounts. We may use your information for the purposes of
managing our account and keeping it in working order.
- To send administrative information to you. We may use your personal information to send you
product, service and new feature information and/or information about
changes to our terms, conditions, and policies.
- To protect our Services. We may use your information as part of our efforts
to keep our Website safe and secure (for example, for fraud
monitoring and prevention).
- To enforce our terms, conditions and policies for
business purposes, to comply with legal and regulatory requirements or in
connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may
need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through
the Website.
- Administer prize draws and competitions. We may use your information to administer prize draws
and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the
user. We may use your
information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your
inquiries and solve any potential issues you might have with the use of
our Services.
- To send you marketing and promotional communications. We and/or our third-party marketing partners may
use the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or
our Website, subscribing to marketing or otherwise contacting us, we
will collect personal information from you. You can opt-out of our
marketing emails at any time (see the "WHAT ARE YOUR PRIVACY
RIGHTS" below).
- Deliver targeted advertising to you. We may use your information to develop and display
personalized content and advertising (and work with third parties who do
so) tailored to your interests and/or location and to measure its
effectiveness.
3. WILL YOUR INFORMATION BE
SHARED WITH ANYONE?
In Short: We only share information
with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.
We
may process or share your data that we hold based on the following legal basis:
- Consent: We
may process your data if you have given us specific consent to use your personal
information in a specific purpose.
- Legitimate Interests: We
may process your data when it is reasonably necessary to achieve our
legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
- Legal Obligations: We
may disclose your information where we are legally required to do so in
order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court
order or a subpoena (including in response to public authorities to meet
national security or law enforcement requirements).
- Vital Interests: We
may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our
policies, suspected fraud, situations involving potential threats to the
safety of any person and illegal activities, or as evidence in litigation
in which we are involved.
More specifically, we may
need to process your data or share your personal information in the following
situations:
- Business Transfers. We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Affiliates. We
may share your information with our affiliates, in which case we will
require those affiliates to honor this privacy notice. Affiliates include
our parent company and any subsidiaries, joint venture partners or other
companies that we control or that are under common control with us.
- Business Partners. We
may share your information with our business partners to offer you certain
products, services or promotions.
4.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and
other tracking technologies to collect and store your information.
We may use cookies and
similar tracking technologies (like web beacons and pixels) to access or store
information. Specific information about how we use such technologies and how
you can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information
for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your
personal information for as long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention period is required or permitted
by law (such as tax, accounting or other legal requirements). No purpose in
this notice will require us keeping your personal information for longer
than the period of time in which users have an account with us.
When we have no ongoing
legitimate business need to process your personal information, we will either
delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we
will securely store your personal information and isolate it from any further
processing until deletion is possible.
6. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In Short: We aim to protect your
personal information through a system of organizational and technical security
measures.
We have implemented
appropriate technical and organizational security measures designed to protect
the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission
over the Internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security, and
improperly collect, access, steal, or modify your information. Although we will
do our best to protect your personal information, transmission of personal
information to and from our Website is at your own risk. You should
only access the Website within a secure environment.
7. DO WE COLLECT
INFORMATION FROM MINORS?
In Short: We do not knowingly collect
data from or market to children under 18 years of age.
We do not knowingly solicit
data from or market to children under 18 years of age. By using
the Website, you represent that you are at least 18 or that you are the
parent or guardian of such a minor and consent to such minor dependent’s use of
the Website. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18,
please contact us at it@kaluahtours.com.
8. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short: In some regions, such as
the European Economic Area, you have rights that allow you greater access to
and control over your personal information. You may review, change, or
terminate your account at any time.
In some regions (like the
European Economic Area), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure;
(iii) to restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may also have
the right to object to the processing of your personal information. To make
such a request, please use the contact details provided below. We
will consider and act upon any request in accordance with applicable data
protection laws.
If we are relying on your
consent to process your personal information, you have the right to withdraw
your consent at any time. Please note however that this will not affect the
lawfulness of the processing before its withdrawal, nor will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
If you are resident in the
European Economic Area and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are resident in
Switzerland, the contact details for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or
comments about your privacy rights, you may email us at it@kaluahtours.com.
Account
Information
If you would at any time
like to review or change the information in your account or terminate your
account, you can:
■
Contact us using the contact information provided.
Upon your request to
terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information
in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our Terms of Use and/or comply with applicable legal
requirements.
Cookies and similar
technologies: Most Web browsers are set
to accept cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain features or services of
our Website. To opt-out of interest-based advertising by advertisers on
our Website visit http://www.aboutads.info/choices/.
Opting out of email
marketing: You can unsubscribe from
our marketing email list at any time by clicking on the unsubscribe link in the
emails that we send or by contacting us using the details provided below. You
will then be removed from the marketing email list – however, we may still
communicate with you, for example to send you service-related emails that are
necessary for the administration and use of your account, to respond to service
requests, or for other non-marketing purposes. To otherwise opt-out, you may:
■ Contact us using the contact information provided.
9. CONTROLS FOR
DO-NOT-TRACK FEATURES
Most web browsers and some
mobile operating systems and mobile applications include a Do-Not-Track (“DNT”)
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At
this stage, no uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised version
of this privacy notice.
10. DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident
of California, you are granted specific rights regarding access to your
personal information.
California Civil Code Section
1798.83, also known as the “Shine The Light” law, permits our users who are
California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using
the contact information provided below.
If you are under 18 years
of age, reside in California, and have a registered account with the
Website, you have the right to request removal of unwanted data that you
publicly post on the Website. To request removal of such data, please
contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on
the Website, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
11. DO WE MAKE UPDATES TO
THIS NOTICE?
In Short: Yes, we will update this
notice as necessary to stay compliant with relevant laws.
We may update this privacy
notice from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it
is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this privacy
notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
If you have questions or
comments about this notice, you may email us
at it@kaluahtours.com or by post to:
Kaluah
Tours Operator, Inc.
8810,
Commodity Circle
Suite
11
Orlando, FL 32819
United
States
HOW CAN YOU REVIEW, UPDATE,
OR DELETE THE DATA WE COLLECT FROM YOU?
Based
on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that
information, or delete it in some circumstances. To request to review, update,
or delete your personal information, please contact it@kaluahtours.com. We will respond to your
request within 30 days.